Key Responsibilities:

  • • Identify customer needs and make technical proposals
  • • Assist and train customers in the Sensors & probes products/systems
  • • Identify problems at customers and solve them
  • • Follow products/systems trials
  • • First line support for the maintenance
  • • Lead technical projects
  • • Follow-up stock and support Manager in the management of the schedule
  • • Report its activities (audits, trial report, visit report…)
  • • Report new product request (RFQ) and customer complaints (CCAR) in Vesuvius tools
  • • Contribute to activities at other customers within the region as required
  • • Work in collaboration with the account managers, customer service administrators, the product managers, the R&D department and other team members
  • • Participate proactively to the HSE objectives of the Group

Knowledge, experience and skills needed:

  • • Technical studies
  • • Minimum 2 years’ experience in industry
  • • Willingness to perform field work and practical problem solving
  • • Customer oriented, excellent team player, effective communicator, autonomous, adaptive, well organized, pro-active, problem solver
  • • The position will require continuous travel to the 4 customers within the region

Language Skills:

Fluent in French and English
Location : RL
Business : Vesuvius Sensors & Probes

INTERESTED CANDIDATES please email CV and supporting letter to laurent.kaci@vesuvius.com with a copy to your own supervisor.